Refund Policy

Thank you for choosing WebTachAnswer for your digital service needs. We are committed to the satisfaction of our clients. Please read our refund policy carefully to understand how we handle refunds.

Services Covered

This refund policy covers the following services provided by WebTachAnswer:

  • Web Development
  • Website Maintenance
  • SEO & Marketing
  • Logo Designing

Refund Eligibility

Refund requests are processed under the following conditions:

  • Non-Delivery of Service: If services are not delivered within the agreed timeframe as per the contract or initial agreement, clients may be eligible for a refund.
  • Service Not as Described: If our final delivery does not match the description provided at the time of purchase or does not meet the explicit requirements specified before the project commencement, clients may request a revision or a refund.
  • Cancellation: Services may be canceled up to 24 hours before the scheduled start of the project. Clients who cancel within this timeframe will receive a full refund. Cancellations made after this period will not be eligible for a refund.

Process for Requesting a Refund

To request a refund, please follow these steps:

  1. Contact us at contactus@webtachanswer.com with your order details.
  2. Include a detailed explanation of your reason for the refund request.
  3. Submit any documentation that supports your claim (if applicable).

Refund Processing

Upon receiving your refund request, our team will review it and inform you of the decision within 7 business days. Approved refunds will be processed and credited back to the original payment method within 14 business days.

Limitation of Refunds

  • Refunds may not be provided for services already executed but are deemed unsatisfactory due to subjective reasons or expectations not explicitly stated in the contractual agreement.
  • For ongoing projects, refunds will only be considered for the portion of the service not yet executed.
  • Special offers and discounts applied at the time of purchase may not be refundable.

Contact Us

For more information about our refund policy or if you require assistance, please contact us at contactus@webtachanswer.com.

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